Once you signup with your official email-id, you can start purchasing phone number for your country.
For callcenter, you need to create sip endpoints. Once you create sip endpoints you can use them as soft phoneagent.
Now you can create callcenter campaign at tiniyo portal and start receiving call on registered agent.
Our statistics enables you to track your callcenter. Our metrics enables you to monitor your callcenter agents.
Average time to answer
Average wait time
Average handle time
Longest wait time
Service level threshold
Average talk time
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